Bundled services for a Japanese medical company
Enago assisted a well-known Japanese medical company to publish its research by offering Substantive & Copy Editing services along with publication support and video transcription.
- Client: A Japanese medical company
- Service: Substantive Editing, Copy Editing, Transcription and Publication Support
- Volume: 26 assignments
A leader in medicine, this client from Japan needed a combination of services to help them get their clinical trials approved and research papers published in leading international journals. The client had divided the entire project into 26 individual assignments and emphasized on managing the entire process on a secure portal.
The Enago Solution
A secure web portal
At Enago, every project undergoes processes that ensure highest data security and client confidentiality. The client sent projects via email to Enago, which were then uploaded on our secure platform for editing and transcription. This secure platform ensured that no data is leaked in transit and maintains the authenticity of the paper.
Search for the right editor
To assure the client that Enago would pick the right editor for him, we offered him work samples of our native English editors. We made sure we shared samples of only those editors who had a Ph.D. or Master's degree in Medicine and extensive experience in publishing research papers in International Journals. The client selected the editor he thought would best handle his project and Enago blocked the calendar for the editor for the entire project.
Going the extra mile
The client had 26 assignments for Enago to edit and transcribe. The process of placing an order with Enago every time a new assignment came up was tedious for the client. To ease operations, Enago built a dedicated landing page where the client could place orders with Enago. Enago also created two separate login ids for the two client representatives. The landing page was built keeping in mind the industry and the requirements of the client, making it easier to place orders with Enago.
Add on services
Along with editing services the client also wanted transcription services. Enago’s sister company, Voxtab, joined to help the client with their transcription needs. This bundle of services increased the readership of client research.
All 26 assignments shared by the client were accurately edited and transcribed. The client was happy and found the fast pace and quality of the work delivered by Enago.
Praises from the company
Enago has gone the extra mile in accommodating our requests. They are quick in their approach and their work is impressive. We are glad we decided to partner with Enago for this project; it was a delight working with them.