English Editing, English Proofreading, Scientific Editing, Scientific Proofreading, Paper Editing, Paper Proofreading

English Editing & Proofreading of Scientific Manuscripts for ESL Authors

Terms Of Service

Limitation Of Liability

Under no circumstances shall Crimson Interactive Pvt. Ltd. (hereinafter CIPL) be liable for any losses or damages whatsoever, whether in contract, or otherwise, from the use of, or reliance on, the materials that make up the website. CIPL shall not be liable for any loss howsoever arising, or indirect, special, incidental or consequential damages, even if advised of the possibility of such damages.

CIPL shall include all its divisions, subsidiaries, successors, parent companies, and their employees, partners, principals, agents and representatives, and any third-party providers or sources of material.

While CIPL takes all necessary precautions to safeguard all submitted documents, it shall not be held liable for the loss of documents due to power failure, hardware/software failure, computer viruses, natural disasters, or any other unforeseen matters and factors beyond our control. YOU will be responsible for making back-up and archival copies of your documents. In no event will CIPL be responsible to you or any other person for any loss, corruption or alteration of documents.

CIPL is responsible for only editing of the manuscripts as per our service definitions. All views and thoughts expressed in the manuscripts solely belong to the writer and members using the service.

Governing Law

These terms and conditions are governed by and to be construed in accordance with the Indian law. Any disputes shall be subject to the exclusive jurisdiction of Mumbai courts.

Replacement And Cancellation Policy

We follow a simple policy regarding the replacement and cancellation of the file. This policy will help to minimize the errors for editing the wrong file. The replacement and the cancellation policy are explained below:

Replacement Policy

  • We do not replace files if they are being revised and sent back for editing.
  • The file can only be replaced if a completely wrong file is being sent for editing.
  • There will be no charge if the wrong file is being replaced with the correct version within 24 hours of confirming the assignment.
  • The replacement of the file requested after 24 hours will be considered as cancellation of the file. Regarding cancellation of the files the procedure is being explained below.

 

Cancellation Policy

  • A cancellation will only be allowed if the wrong file has been sent for editing.
  • Cancellation of the file is allowed any time before the delivery of the file.
  • There is a cancellation fee charged to cancel the wrong file sent and replace it with a completely new document.
  • If you do not wish to cancel the assignment, we can continue to edit it and also accept your new file as a new assignment. The minimum fee charged for cancellation of the file is 50% of the total assignment charges. The final fee will be provided after receiving the cancellation e-mail.

Journal URL

The responsibility of a functional Journal guidelines URL for formatting lies with the client. We may or may not get back to you if the journal URL provided by you is inactive or in a language other than English. If the URL requires us to login, please provide the login details.

Quotation

It is deemed that once you have accepted our quotation over e-mail, it is a formal order. You are then liable to make payment for the order even if you disagree with the pricing at a later stage.

Auto responder from our website is not a confirmation that we have started work on your assignment. We reply to all requests with the exact quotations.

If there is a mismatch between the deadline you have given us and the priority selection, we will give preference to the priority and not the deadline when giving you the pricing details.

For direct TeX editing and for editing TeX file in MS Word delivery format, we request you to always send us the PDF file along with the TeX file. In case you do not send us the PDF file, we e-mail you to send us the PDF file. However, if we don’t receive the file, we will be unable to send you the quotation or start editing your assignment.

e-mail Address

By providing your e-mail address to us, to give us permission to send you regular updates about our service and company. If you ask us specifically not to send e-mails to you, we will stop sending you e-mails.

If your e-mail address is not functional and we encounter issues like bouncing e-mails, we are not liable for delivery of your files. We will try and contact you once in the contacts provided by you over e-mail. You need to contact us to receive your edited files in such situations.

Delivery of Files

We always deliver edited documents within the deadline promised to you. In case you do not receive your document, please contact us immediately. Also, check your junk e-mail folder.

For editing PDF file in PDF delivery format, we require single column documents with double spacing. It is difficult to edit in double column and single space files as there is not enough room to write on, and the final markup is often not legible. Therefore, to maintain the quality of edited document, we change the delivery file format to MS Word format. So that you can clearly see the changes made with the help of track changes.

Your Intellectual Property Rights

CIPL and its employees make no claims on any work submitted to us for proofreading or editing. Any documents ("Documents") submitted will remain your intellectual property. Editors have signed a confidentiality agreement to waive their claim to any intellectual property submitted through our service. You represent that you have obtained all necessary third party rights, including, without limitation, copyrights, for any Documents or portions thereof that belong to third parties. It is your responsibility to determine if it is necessary for you to obtain, and for obtaining, any licenses required to use third party content which is part of the Documents. You agree not to use the Services for, and the Documents will not contain, any infringing, illegal, sexually explicit, threatening, abusive, harassing, defamatory, or racially, ethnically, or otherwise objectionable material, including, without limitation, any materials that could give rise to any liability to CIPL or which might adversely affect CIPL’s public image, reputation or goodwill.

Notification Of Changes

CIPL reserves the right to modify or amend these Terms of Service at any time with or without notifying you of such changes. The changes will only affect your use of the services after the effective date of the change unless we clearly express otherwise. Your use of the Services after CIPL provides you with notice of such changes shall be deemed your approval of such changes.

Destruction Of Documents

CIPL reserves the right to save documents on its systems according to its policy and Indian Government regulations for conducting business. If you want us to delete your files specifically from our systems, you need to send us an e-mail stating your need.

Website

This website is owned and operated by CIPL and is protected by international copyright and trademark laws. You may not modify, copy, reproduce, republish, upload, post, transmit, or distribute in any way, any material from this site, including code and software. You may not download material from this site for your personal, non-commercial use.

Others

CIPL may, in its sole and absolute discretion, immediately terminate service, should the client's conduct fail to conform to the terms and conditions of our service.

By using our service, the client agrees to be bound by all of the terms and conditions of CIPL’s service. Should the client object to any such terms and conditions or any subsequent modifications thereto or become dissatisfied with the site in any way, the client's sole recourse is to discontinue his/her use of the site.

Word Count Reduction

1) Word Count Reduction is a free service only for Substantive Editing. For copyediting it is free till 10% reduction. For more than 10% reduction, our client servicing team will inform you about the charges. We cannot guarantee that the Word Count will definitely be reduced (in copyediting and substantive editing). In some cases it is not possible because we cannot judge the areas a client wants to focus on. In such cases we will highlight places which the author can remove.

2) Formatting service (free or paid) does not include Word Count Reduction more than 10%.

3) The Customer Service team will inform you of extra charges if you inform them about the requirement. In case you do not inform them, we may not be able to reduce the word count according to the requirements.

Advance Payment

We generally do not ask for Advance payments. However, on certain occasions depending on the assignment, we may request a nominal percentage or the entire fee of the assignment as advance payment. In case advance payment is not made before the delivery of the file in such assignments, we may not deliver or deliver only a part of the document.

Please contact us for any reasons you might have for not being able to make the advance payment. We consider genuine reasons and can try making alternative arrangements.

English Editing, Editing Services, manuscript editing services HOW ARE OUR EDITORS DIFFERENT?

Enago’s objective is to ensure that your paper gets accepted in your desired journal. Hence, we believe it is absolutely imperative that the Editor assigned to your paper is chosen with utmost care.

From the outset, Enago has fostered the belief that the ability of speaking native English is not the only requirement for editing academic papers.“Quality” editing is the result of years of experience in writing, editing, and reviewing papers in specialized subject areas. Keeping this in mind, Enago employs only professional Editors with a minimum 5 years of academic editing experience. Today, the average number of years of experience of our Editors is 19.4 years.

About our Editors | Meet our Editors

academic editing, medical editingCUSTOMER SUCCESS


  • Published Papers:
    Enago’s clients have successfully published their work in high-impact international journals. Click to read
    a few excerpts from various specializations.
  • Client Testimonials:
    Having served over 20,000 clients worldwide, notably from ESL countries, our satisfied customers share how Enago helped them achieve their goals.
    Read more

academic editing, medical editingSUBJECT AREAS


The vast experience of our editors and stringent quality-driven processes enable us to offer expert academic editing in the disciplines of Medicine, Life Sciences, Physical Sciences, Engineering, Economics, Business, Management, Arts, Humanities, and Social Sciences.

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English editing, manuscripts proofreading ENAGO'S PUBLICATION


first publication, journal selection assistantEnago’s first publication (Translated title: English Idiot! I hate you—12 Japanese authors who tackled the English language barrier) highlights the language barriers faced by ESL researchers in Japan. Candid and insightful, the book presents 12 stories of prominent researchers, including Nobel nominees, who fought the non-native bias to publish their work in English journals.

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Editing Testimonials, client feedback

What our clients say...

ABOUT COMPANY
  • Enago is the flagship brand of Crimson Interactive and a leading provider of English editing and English proofreading services for ESL authors. We have a large presence in Japan, China, and Taiwan and are continually expanding in Europe and the Middle East. Enago has one of the largest and most experienced editing teams in the world, with over 250 qualified editors covering an extensive range of subject areas.
PARTNERS
All contents of www.enago.com are protected under the International Copyright Act. All rights on this Web Site are reserved and no part of this Site shall be reproduced, stored in a retrieval system, or transmitted in any form or by any means - electronic, electrostatic, magnetic tape, mechanical, printing, photocopying, recording or otherwise, including the right of translation in any language, without the permission of Crimson Interactive Pvt. Ltd.
English Editing, Editing Services, English Editing, English Proofreading