Meet Our Freelance Editors
Here, you can see some of the testimonials from our current freelance editors—
MB781, New Zealand
I enjoy working as a freelance editor for Enago—there is plenty of work, with a variety of subject matters and types of documents. They send you work in the subject matters that you are comfortable with (the list of which is slowly added to over time), and the feedback is very helpful and constructive.
Enago is open to feedback about their processes and respond quickly to any suggestions/queries. I feel that Enago’s processes are constantly being updated and improved and that freelancers are kept up to date on these changes.
The project management team responds quickly and efficiently, and any problems are quickly resolved.
Also, I like that the editing guidelines are thorough—when I have had questions in the past regarding these guidelines, the feedback team has been quick to answer my questions, and have done so very comprehensively.
MB983, United Kingdom
Communication with the project management team has been fine. They are all very polite (it would actually be nice if they were a little less formal sometimes—but I understand the need to be professional!), and my queries are usually responded to in a timely manner.
The assignments are varied and often really interesting. Most of the assignments I receive fall within my areas of expertise, and it is actually quite nice to sometimes receive different subjects, although the “no obligation” ability to reject manuscripts is essential in some cases!
I have received feedback on several assignments since I began work. All of the feedback I have received has been useful, and is greatly appreciated.
The payment procedure is simple and I’ve had no problems. Thanks to the finance team for a good job! Also, the work arrives at a steady pace, which is great—I’m really happy with how much I’m sent.
I had been working as a freelance scientific language editor for some time before joining Enago. I enjoy the work that I do very much. I have a strong academic background so I fully understand how much my services mean to clients.
To be accepted onto the Enago editorial team, I had to take an editing test. After I had passed this test and completed all the paperwork, I began receiving assignments. Enago only sends me manuscripts that are related to my field of expertise. This means that I can understand what the author is trying to say and can help them communicate their findings in the best possible manner. Sometimes, only light copyediting is required, but often the manuscript needs a lot of editing to get it up mark. I am happy to do both kinds of editing and always feel connected to an author when I work on his/her manuscript. I want to help them get their hard work published. Enago helps me ensure that I provide the best possible level of editing by providing me with regular feedback. I am happy to say that Enago has been very satisfied with the work I do and asked me to join their team of distinguished editors within a few months of my joining the editing team. This means that I receive a guaranteed workload each month; great news for any freelancer! Enago goes to great lengths to support their editors, simply because they want to ensure the best quality editing for all their clients. For these reasons, I am happy to be working with Enago and look forward to many fruitful years to come.
PSE977, United States of America
As a freelance academic editor, Enago is one of my favorite clients. What sets them apart most is their respect for their contractors. While other editing companies often treat their editors as disposable, providing little meaningful feedback and docking pay without just cause, all my interactions with Enago have been friendly and helpful. Their feedback is highly detailed and has helped me develop as an editor, and when I have questions, they respond quickly.
Enago actively encourages communication, including feedback from their editors, which makes me feel appreciated and valued. The editing guidelines and expectations are clear, payments are prompt, and I find the assignments to be a good match in terms of subject area. Their assignment emails give me all the information I need to estimate how long an edit will take, which is incredibly useful for time-management purposes.
Also, I appreciate how clear their communication is, and I always receive prompt responses to any questions I have about an assignment.
PSE824, United States of America
My experience with Enago has been very positive thus far. The very professional, yet friendly, demeanor of my recruitment manager formed my first impression of the company that turned out to be quite accurate. Michelle kept me informed of my status in the hiring process throughout every stage of recruitment. I was also provided with handbooks that clearly explained everything I needed to know about the documentation process and the actual workflow procedures. However, I still felt completely comfortable asking questions about the information provided and received prompt and helpful responses whenever I did so.
One of the best things about working with Enago is the excellent project management team. They do an incredibly difficult job very well. Although the subject area survey provides a substantial amount of detail regarding the subjects an editor is capable of working with, I imagine it must be challenging to gain familiarity with the specific expertise of each freelancer. Nonetheless, they are very good at consistently sending appropriate assignments. I believe they really make a sincere effort to find the best match between assignment subject area and editor expertise. Furthermore, they are always responsive regarding requests for information about files, deadlines, and specific questions regarding job instructions. I truly appreciate their timely responses to all queries and the consistently professional and capable manner in which they do so—regardless of time zone differences. They are very respectful of schedule availability as well. I have not had any problems with requests for time off or changes in my availability. The lines of communication regarding schedule availability are open and the system is easily navigable.
One of the greatest concerns for freelancers is workflow. I honestly have not had any problems with the workflow at Enago. The workflow is very consistent, despite availability changes. It seems as if there would be enough work if I wanted to work much more. At the same time, I feel that I would not be penalized if I had to cut back. Therefore, I believe that both consistent workflow and scheduling flexibility are possible at Enago. I also appreciate the highly professional communication regarding the feedback process. It is refreshing to receive feedback that is constructive and sincerely helpful. The advice provided is never reproachful, but sound and easily applicable to future assignments. The process allows you to develop and polish your skills on any level.
Although I work at home, I still feel like I am part of a team. Newsletters provide updates and useful information regarding the company. Attention to various holidays is thoughtful and inclusive. The accounts team is super friendly even if you contact them regarding invoices or payment questions. I am grateful to be working with such a great group of people. I have no complaints or concerns and would encourage anyone with a strong work ethic and positive attitude to join us. I hope that my work experience with Enago continues to be as productive and enjoyable as it has been so far.
I’d been working as a university lecturer in Asia, and I found that the most productive part (apart from my own research) was helping the science faculty members here publish their academic papers. It seemed logical to try to focus on combining research with scientific editing, rather than spend hours teaching basic classes. I linked up with Enago, and after a few months of doing odd jobs, I asked them if they could give me a more substantial stream of work. In a very genial Skype conversation with a couple of the guys at Enago headquarters, we agreed on a monthly guaranteed work level. The communications with the office have been fine: on two occasions, the accountancy people queried the invoices I’d sent in. In one case, I’d charged a bit too much, but in the other case, they pointed out that I’d charged a bit too low. The assignments have been interesting, challenging in some cases, but always worthwhile.
Overall, I’m really pleased to have signed up with Enago, and I hope that we can go on working together long term. Now I just have to get back to my own research, which the Enago work gives me enough time to do.
MB866, United States of America
I have wanted to put my experience in academic writing to use to expand my horizons, when I found out through the professional grapevine that Enago was accepting applications for freelance copyediting.
It was less than 48 hours when a very courteous representative contacted me via email with information on their workflow and the qualities they were looking for. After a brief evaluation and turning in the paperwork on my field of expertise, which is biomedical sciences in general and neuropathology in particular, I started receiving assignments almost immediately. Most of these were copy editing assignments, with enhancements to language requested. The deadline was 24 hours and the text was written by a non-native English speaker. One challenge with this first assignment was creating a workflow that would be efficient while providing constructive feedback to the client. Nonetheless, I met the deadline and over the next few weeks I received many assignments with a wider variation in style and format.
Most clients have a good command on English and the work involves oversights in language, ensuring consistency, and spotting gaps in content. There is the occasional very badly written manuscript: that, to me, is a fun challenge as with Enago, feedback to the author is in many formats, including comments inserted in the manuscript or more detailed remarks where suggestions can be made to the authors. That allows me to more completely convey the reasons behind certain adjustments I might make and to give suggestions in a more efficient manner.
The interaction with the management team in India has been superb. They are always on time in responding to my queries with assignments and are always understanding of the fact that I have a full-time job and I am not always flexible in accepting assignments. Crucially, when I might need extra time, the management team is always accommodating. The feedback I have gotten from the editing team in India since I started has always been positive, helpful and I believe has made me a better scientific writer.
The invoicing process is smooth, and the payments are accurate and on time. After I upload my invoice, I get an acknowledgement email. Next month, the payment is directly deposited to my US bank account within the first 10 days. So far, I have been very happy with the rates despite month-to-month variabilities due to the nature of freelance work.
In summary, I am extremely happy to become a member of Enago and look forward to many years with the company.
I sent my application to work with Enago some time ago, having a strong academic writing background and a keen interest to improve my editing skills. Enago was happy with my profile, and I was promptly sent an editing test to verify my English skills. After passing this small test, the paperwork and contract process ran smoothly and efficiently and shortly afterward I was sent my first assignment.
Over the first month, the assignments were short and comprised predominantly of copyediting tasks. I preferred this approach as it meant that I was not too overloaded from the start and could get to grips with the editing quality standards required, which are efficiently detailed in the Enago Editor’s Handbook. The number of words to edit per assignment steadily increased over this initial month, and in the second month I began receiving substantive editing assignments that require more input from the editor, for example, directions and suggestions to the authors for how to improve their manuscripts for a given journal or audience. In the third month, I was offered a 12-month contract with Enago as a Consultant Freelance Editor, which ensures you receive a set amount of work each month and an assured income provided you reach the agreed number of edited words.
I have enjoyed my time with Enago. The company cares about its freelance editors, and communication is always polite and two-way so that both parties can benefit. My editing skills have improved substantially, particularly through Enago’s regular quality control feedback on areas I can improve on and the monthly report for each Freelancer. The assignments that have been sent to me are almost always within my field, and there is no obligation to accept any assignment sent, which is great if you have busy weeks. Communication with Enago has always been professional, complete, and friendly; the deadlines are reasonable and in accordance with the number of words to edit; and I have had no problem with payments to my accounts.
I would recommend Enago to other scientific editors and look forward to continuing my relationship with the company.
MB918, New Zealand
I have now been working as a freelance editor for Enago for a long time—and I’m loving it! As a mother of young children, with a PhD in Zoology, it is difficult to find a work–life balance that suits, but the flexibility of being a freelancer and being able to help other scientists with their research is the perfect solution.
Enago is an extremely professional company with good resources for their editors and well-designed workflow systems. The feedback requirements for their clients are also extremely easy to follow, minimizing the time needed to be spent on them. The staff at Enago is very pleasant to communicate with and always respond promptly to queries. The feedback they provide is greatly appreciated as it is a good opportunity for continuously improving my editing skills.
Shortly after joining the Enago freelancer pool, I was offered a one-year contract, which guarantees a monthly income in return for my guarantee of editing a certain number of words per month.
I am always looking forward to the next assignment and very much hope that I will continue to work for Enago well into the future!
MB677, South Africa
I have been editing for Enago for a while now. I have worked with one other editing company before Enago, offering the same sort of service. Enago does seem to approach editing slightly differently from the previous company that I had worked for. I get the impression that the guidelines and editing procedures provided to freelance editors by Enago facilitate structured and consistent editing. These include the various editing manuals providing guidance for general editing principles as well as more specific guidelines for the typical editing work that Enago freelance editors perform. The editing add-ons, such as the Advance Report, that Enago provides to its clients opting for substantive editing assignments, facilitates consistent and comprehensive editing output.
Communication with Enago has been consistent and prompt. All enquiries that I have made to them have been answered within a few hours. Enago has also provided prompt feedback on editing tasks that I have completed, and their constructive criticism has helped me become a better editor.
I have found that work from Enago has been very consistent and of high volume. I am also very satisfied with the editing rate that they have offered me. The subjects of the assignments offered to me by Enago are often not specifically within my field, but I have rarely received an editing task that was so far removed from my specialization that I could not perform the edit satisfactorily. Enago often offers editing jobs that are urgent and due in a day or less. However, freelance editors are not placed under any pressure to accept such assignments.
To date, I have found the accounts department at Enago to be very efficient and accurate, and my monthly editing payments from Enago have all gone through promptly and correctly.
My experience with Enago has given me the impression that the company is extremely well structured and efficient, and I am happy and grateful to have built a relationship with them.
MB697, United States of America
Initially, when I applied for a freelancer position, I was required to pass an editing test that was difficult at some points, but it gave a fair assessment of my abilities. Once I was hired, completed the necessary paperwork, and read the handbooks, I was given my first assignment.
I have received many different types of interesting assignments. Some are directly related to work that I have done in the past and others are not. However, since most basic and/or clinical research papers combine several different areas of research (such as signal transduction and metabolic pathways), I am usually familiar with the key elements of the paper even if the topics initially seem unfamiliar. The freelance editors are given ample time to read through the assignments before making a decision. This is important since many assignments that initially appear unfamiliar may actually contain material within the scope of the editor's knowledge. If the freelance editor chooses to reject the assignment he/she is allowed to explain the decision so that Enago understands why the assignment was rejected. The choices are very reasonable, and they include being uncomfortable with the topic, technical matters such as power outages, tight deadline, already assigned workload, and unavailability. Enago accepts either decision without any comments or arguments.
Feedback is given regularly and the freelance editor is asked to reply so that he/she has a chance to explain his/her decision on why the document was edited in a certain way. This provides a learning opportunity for the freelance editor. It has helped me to significantly improve my editing and will continue to do so.
The Enago editors and other team members are very helpful and are always available to answer questions. After receiving an assignment and reading through it quickly, the freelance editor can ask a question(s) about the assignment, and the Enago team replies well within the time frame given for the assignment. Any other questions are always answered quickly. The assignments are given with a deadline suitable for the assignment. Initially, it may seem that the time frame is not adequate to complete the assignment, but if the freelance editor reads through the assignment he/she will realize the amount of work is appropriate for the time that is given. If there is a problem with the assignment time frame the freelance editor can either contact Enago or reject the assignment.
I enjoy my editing assignments and look forward to working on them. I am very happy to be working with Enago and look forward to more assignments.
MB726, United Kingdom
Like most freelance copyeditors and proofreaders, I have worked for several proofreading companies; so, I was keen to be accepted and luckily, I was successful in my application.
Having completed the preliminary paperwork, I was sent my first assignment almost immediately. Although familiar with the subject matter (my field is infectious diseases), there were quite a few differences in the work I was now being asked to do. First, the deadline for returning the article was around 48 h, and I was required to transform a piece of text around 3000 words long, written by a non-native English speaker, into grammatically correct English while obeying the rules of scientific journal writing.
I managed to complete the piece and return it within the deadline, and I was given very helpful feedback by the feedback team. Over the course of completing the next few assignments, I developed the mode of working required and found that I was able to cope with the huge variations in style, standard of English, and technical complexity contained within the manuscripts. While the standard of English overall is quite reasonable considering the fact that most of the authors are non-native English speakers, there is the occasional article that is very poorly written, for which extra time is usually allowed for completion. Where sense and meaning are not clear, the editor would normally insert a query for the authors to clarify that particular section. One time-consuming aspect of editing is the reference section, but this does not require editing in Enago assignments, merely a check to ascertain that references have been cited correctly and are relevant to the subject matter.
The editing team at Enago is always extremely helpful and informative, and any queries are invariably dealt with very promptly. One very useful aspect for the freelancer is the monthly report, which provides feedback on many aspects of the previous month’s work, on an assignment-by-assignment basis. I have picked up many useful pointers with regard to accurate scientific editing from this, and continue to do so. On occasions, an email with specific critique has come my way and this ensures self-audit and attention to detail to get it right first time.
The invoicing procedure for Enago’s freelancers is both simple and efficient. I upload my invoice for the previous month within the first 5 days of the following month, and the money is usually in my UK bank account via PayPal shortly after. On an hourly basis, rates can vary quite a bit among assignments, but overall I am extremely happy with the current rates paid since the amount of work per month is constant, with potential for multiple briefs per day.
In conclusion, I am happy to be a member of Enago’s editing team and look forward to many more productive years with the company. The company must also be happy with the partnership as they have recently offered me a contract guaranteeing at least a four figure income per annum.
MBSC65, United Kingdom
As a freelance science editor, I have worked with Enago now for quite some time, and in that time, I have found the company to be professional, efficient, flexible, and fair. Although I receive relatively few assignments per month from Enago, their flexible email system of acceptance and rejection of jobs means that I can pick up as much or as little work as I can handle, depending on my current workload. Whenever I have had need to communicate with the Enago staff, I have found them to be courteous and professional. The rate of pay I receive is on par with other companies that offer similar work, and my monthly payment has always been placed into my PayPal account on time. I find them to be a trustworthy company that conducts their business professionally and with the minimum fuss.
As I was completing my Ph.D. research, I was looking for a job, preferably something outside of research. In my search, I came across Enago and was very interested in working as a freelance editor. I sent in my application and was very quickly given a sample editing assignment. Once completed, I was offered a position. As I was still completing my degree, I asked to defer until I was finished and they were very accommodating. As soon as I graduated, I started receiving numerous jobs. Although this was my first experience with editing professionally, I did not have any problems as I was given plenty of time to finish the assignments. In the beginning, I required a lot of time to finish, but I quickly got better and began to finish my assignments much faster.
Many of the jobs I receive are not within my immediate field; however, I find that I am now much more comfortable stepping outside my comfort zone and am learning a lot of different kinds of chemistry that I was previously unfamiliar with. Overall, the English in the manuscripts is quite good, with the odd poorly written manuscript that requires more time and effort. Although the hourly pay with some manuscripts is less, in general the pay is quite good as some manuscripts require much less time.
On occasions, you are given a great deal of work that you do not have time to finish. When this happens, the editing team is very willing to help shuffle around deadlines if you still wish to work on all the assignments. There is also the possibility to reject any assignments, making your schedule very flexible.
A month after I began working for Enago, I was offered a yearly contract after being tested with a larger workload for two weeks. I gladly accepted the contract, which has provided me with a much larger quantity of work, which is much more consistent, but still with the ability to take holidays and reject whatever jobs I wish.
The editing team at Enago is always very friendly, professional, and accommodating, with very prompt replies and feedback. Feedback is provided in a few different methods, with the main method being the monthly reports, which are very helpful in telling you how you performed the month before. The feedback is very helpful as it often reminds you of language rules you had either forgotten or did not know. This helped me tremendously in the beginning, and still does.
It has been a great experience that has taught me so much, and a great alternative to the traditional industry or research jobs.
PSE735, United States of America
The application procedure for a freelancer position at Enago was very straightforward and transparent, and I was accepted as a freelance editor after a round of editing tests. I applied to the company because I had read some extremely positive comments about their approach to editing for non-native English speakers.
The flow of work has been extremely satisfying. There are plenty of assignments available and it is up to the editor to accept or reject these based on their desired work load and their approved monthly target of edited words. Assignments can range from a few hundred words to many thousands, and the standard of English ranges quite considerably. The Project Management Team does an excellent job of ensuring that you receive assignments across this range; some documents are quite well written, while others require considerable intervention. Sometimes the deadlines are tight, but never impossible.
As an editor, I am constantly attempting to hone my skills. One of the most satisfying aspects of working for Enago is the excellent feedback given. The quality assurance team is highly skilled and can offer insights to the editing process that prove invaluable.
Payment for the work is fair and comparable with other forms of freelance editing. Invoices are paid monthly by direct deposit to my US bank account. This system works well. As a second form of income, freelance editing with Enago suits my needs very well.
Overall, I feel very privileged to work for Enago. The company has a genuine respect for its clients and its freelance editors. I would recommend Enago without hesitation.
BH365, United States of America
After being recommended to contact Crimson Enago by a friend and colleague and after years of editing work, I think the first thing that comes to mind about the advantages of working with Enago is flexibility
I’m “retired” from teaching and standardized test preparation careers, but working for Enago enables me to work at will, maintain my skills, supplement my income, and still have time for grandchildren, sewing, reading, and other retirement activities. Furthermore, when I decided to teach classes on an adjunct basis, Enago adjusted my assignments to accommodate my workload. I appreciated this very much because, although I thoroughly enjoy the editing assignments, imagining the assignments’ authors, and working with the Enago staff, I needed face-to-face interactions as well.
Another point of flexibility is my “office.” With my trusty laptop, spiral notebook with a pencil stuck in the coils, and a mouse and mouse-pad, I have a complete office. This office can go in a bag in a few seconds and travel anywhere with me. I live in Florida, but I have completed assignments on airplanes and in cars (with someone else driving!), in California, Washington, Arkansas, and points between. Sometimes I head to McDonald’s or the local library for an Internet connection, and Enago and I are all set for efficient work.
After what I consider my apprentice year of editing and a fully established professional relationship with Enago, I began to appreciate the staff’s flexibility. They obviously want to do an excellent job, but do not manifest the rigidity that makes doing so unnecessarily difficult. They’ve all been personable and polite and seem to have the oh-so-necessary sense of humor about things, especially on the telephone. And this includes the accounting department too! Enago provides helpful guidelines, quick responses to questions and problems, and their excellent QA staff provide positive feedback. As with all human endeavors, misunderstandings and miscommunications sometimes occur; these are handled without rancor, on a let’s-go-forward basis. When possible, project coordinators have worked with me to adjust assignments or deadlines to suit both our needs, and there’s no boomerang effect when I reject an assignment, go on vacation, or am ill. The staff show remarkable respect for others’ lives.
Eventually, we expanded my subject areas for editing, so I get to absorb a variety of significant information. I’m proud to be working in a globalized pursuit, in an admittedly indirect, but also intimate, way with people from all over the world. They are adding to our knowledge, improving the environment and our health and quality of life—in short, working in a positive way to maintain and improve our lives on Earth—and, by editing with Enago, I have the privilege of contributing to that.
MB551, United States of America
I was trained as a molecular biologist and received my PhD in the laboratory of a Nobel Prize awardee. Research has always been my passion and made me get up in the morning with a great smile. After two post-doctoral contracts, I did not see myself become a group leader and follow the academic path. However, eventually I decided that science will be my passport to a carrier that would conjugate my attention to details, the pleasure of discovery and my “people skill”. I decided to take a class in medical writing to complete the training I received in academia with the peer review process. It humbled me down (everybody is aware of the big ego of an academic!) and made me realize that often data are good but not necessarily presented in a way to attract the attention of the reader.
I applied at Enago, and after a selection process, involving a single thoroughly designed test, I received my first assignment. I was required to transform a piece of text around 4000 words long, written by a non-native English speaker, into grammatically correct English while obeying the rules of scientific journal writing. Many assignments came my way and I learned to select the ones I was comfortable with, choosing topics that would be close to my research background. I am lucky in this respect as I was involved in research projects covering areas as diverse as obesity, immunology, cardiology, genetics and development.
The Project Management team at Enago is always extremely helpful and informative, and any queries are invariably dealt with very promptly. One very useful aspect for the freelancer is the monthly report, which provides feedback on many aspects of the previous month’s work, on an assignment-by-assignment basis. I have picked up many useful pointers with regard to accurate scientific editing from this, and continue to do so.
The invoicing procedure for Enago’s freelancers is simple and efficient. I upload my invoice for the previous month within the first 5 days of the following month, and the money is usually in my US bank account via wire transfer shortly after. On an hourly basis, rates can vary quite a bit among assignments, but overall I am extremely happy with the current rates paid.
In conclusion, I am happy to be a member of Enago’s editing team, and look forward to many more fruitful years with the company.
MB578, United Kingdom
I must admit that my experience with Enago overall is incredibly positive. It is easy to communicate with the Project Management team, which tends to be readily available to respond to any questions regarding any of the assignments and tends to accommodate any deadline extensions, whenever requested, within the limits of the author deadline. In turn, I tend to do my best to return the assignments as soon as possible to accommodate as much work from Enago as necessary.
The feedback mechanism is incredibly useful, and I believe it has helped so far to steadily move my feedback reports towards the excellence end of the spectrum.
Regarding “what would I prefer to do most”, I must admit I enjoy much more substantive editing assignments and jobs such as pre-publication peer-review, or journal selection assistance, where I believe my skills and experience can be most useful for our authors. In terms of topics, variety is beautiful, and I truly enjoy receiving manuscripts from what could not appear to be my immediate area of expertise. Yet, I believe it is within my core expertise (environmental sciences, ecology, agriculture, microbiology, climate change and earth sciences) where I shine the most.
I have been working as a freelance scientific editor for Enago. From the first skype interview, I was impressed with their professionalism, kindness, and enthusiasm. Although Australia is far away from Mumbai, the daily communications with the same team via email and phone made me feel like I was part of the team.
When assignments are received the specific instructions are clear and the allotted time is appropriate. If a deadline is not possible, often an alternative can be negotiated; we work together so that most assignments can be accepted. The in-house team is always helpful and considerate throughout this process. I am appreciative that the assignments are well matched with my areas of specialization, so that I can confidently support high-quality scientific communication. In addition, as a full-time editor it is important that each assignment is interesting, and that each day brings an enjoyable opportunity to learn something new. After all, this is one reason why I love being a scientific editor.
Enago also supports my development as an editor with regular and extremely helpful feedback that is delivered in a supportive and informative manner. The Enago style guides are helpful, and I often consult them during editing. On the business side, the rate of pay is very competitive with other companies and the monthly invoice system is simple and the payments are reliable.
I have been working as a copy editor for Enago ever since a representative from the company found my Editors Association of Canada profile page while searching for an editor of economics. He asked if I would be interested in working for his company and whether I would be willing to write a test, which entailed revising two scholarly documents on economics. As I am a freelance editor, naturally I was interested in pursuing the idea of working for Enago. Also, I liked the idea of writing a test; it told me that this company was serious about finding good editors. I also searched Enago online and found that there had never been any complaints about this company. It all sounded very legit.
The test was excruciating as the English in the texts was really mangled. It took me a great deal of time to navigate through them and to figure out what the authors wanted to say. Somehow, I managed to meet Enago’s standards, and the rest, as they say, is history.
Here are my general impressions:
As with editing generally, at times assignments can come in droves and at other times they can trickle in. That is the nature of the business. Usually, the deadlines can be met with little problem. Sometimes they are very tight. But if I can’t fit them into my schedule, I immediately let Enago know so they can find another editor in the subject matter. This is not usually a problem.
Most of the clients in my field are located in China, Japan, and Korea. I sometimes work on documents for clients in Germany, Switzerland, or Austria. I really like seeing the research coming out of these regions. The writing of these scholars is always very well organized. And as organization is one of the most important aspects of good writing, I feel that this part of the job is relatively easy. Rarely do I have to move text from one section to another. For the most part, the quality of the writing is very good. In fact, there are times when I wonder why a particular client even needs an editor, but am nevertheless happy to receive assignments that I don’t consider to be a real slog. On the other hand, there are those assignments where one wonders why the author didn’t get a translator because the English is so bad. But, in general, the well-written assignments more than make up for the ones that take a great deal of time to tidy up and prepare for publication.
Enago gives monthly feedback on your work, on an assignment-by-assignment basis. The in-house editor points out aspects of the editing that were exceptionally good and other areas that could have used a bit more attention, using an example to illustrate what he means. As such, the feedback is an opportunity to learn and improve, which a good editor should always strive to do. The Enago Monthly Newsletter also has some editing pointers and is fun to read. Editors are also encouraged to contribute.
On payment: Enago is completely honest, trustworthy, and prompt. Oftentimes, I forget to record some of the assignments I have completed in a particular month (with apologies to the accounting team members). They immediately contact me with the relevant assignment codes and amounts and the adjustment to the total invoice, which I then readjust on my own invoice and resubmit. Payment is on a monthly basis.
On the pay scale: I have to be honest about this one. At first, I was making very little money. This is because this type of work was new to me. The manuscripts are scholarly, so the discussion is very detailed, dense and sometimes complicated. The work is much more difficult than revising government or development bank documents. It took me several months to get used to this level of work. Now, as I have learned a great deal during the process of revising so many scholarly papers, I can oftentimes expeditiously complete the required revisions. Nevertheless, there are still times when the work goes slowly as my knowledge of a topic might require that I research an unfamiliar term. I always want to do quality work. And as this is the first priority, sometimes I don’t make much money on an hourly basis and sometimes I do very well. I feel that it all balances out. Also, I feel strongly that when working for Enago, I have the privilege of working on scholarly research at the highest level. In fact, Enago even has some Nobel laureates as clients. In general, after 2 years at Enago and after having improved my skills and learned more about working on papers for scholars whose first language is not English, I am pleased with the money I am making with this company.
On the Enago staff: I can’t say enough about how courteous the staff is, whether via email or on the telephone. They promptly answer any queries I might have about an assignment. If they need something done promptly and telephone about it, they are always really courteous. I have worked for organizations where people are nasty and rude, but this does not apply to Enago. I love working for this company and hope to do so for a very long time.
BH494, United Kingdom
In my time working for Enago, I have found the company to be professional, easy to approach, genuinely concerned about their freelancers, and very prompt in terms of responding to queries. In addition, their accounting department is accurate and prompt. Their offer of fixed-amount contracts has been very useful in terms of allowing me to balance my workload, while knowing how much I will earn each month has helped counter some of the normal problems freelancers face. I have recommended Enago to two colleagues, both of whom signed with the company, and I would have no problem recommending it to others.
MB293, United Kingdom
I became a freelance scientific and medical editor after leaving work to start a family, but experienced limited success in terms of long-term relationships with clients. Before turning freelance, I worked in-house at a medical journal, and prior to that, I undertook a biological sciences PhD. I was qualified but frustrated by the lack of commitment of some of my clients, low pay, and low volumes of work. I contacted Enago after seeing a recommendation for their services in the instructions to authors section of a scientific journal. After a short editorial test, I was hired, and have received regular work ever since. I was delighted to be chosen as one of a select group of ‘core editors’, and have enjoyed rising to the challenge of this role – and the regular income it provides.
What I enjoy most about working for Enago is the varied and interesting subject matter of the assignments I receive. The assignments are almost always a good match for my background, but unlike my experience working in-house for a journal covering a very specific subject, the topic varies widely, giving me the opportunity to develop my own knowledge. I find it satisfying to think that I am assisting in the publication of sound work that might be overlooked for reasons other than its content. The helpful feedback and newsletters I receive from Enago also help me improve my skills – so I’m not just a cog in a machine, but I’m also developing as an editor, and I feel more like I’m part of a team rather than an isolated freelancer with an uncertain income.
Although the time zones in which we work are vastly different, my queries are almost always answered quickly and I try to respond with the same promptness – I realize that if I can’t take an assignment on, my prompt response will offer the opportunity to someone else like me, keen to work and earn. As Enago base the fee for each assignment on its word count, the pay per hour can vary according to the quality of the paper, but I am not dissatisfied with how this adds up at the end of the month. It is straightforward to upload your invoice and I have experienced no problems receiving my payments each month by wire transfer. Overall, I am very happy that I applied to work for Enago: it’s given me confidence, security, and has turned me from a struggling freelancer into a successful one.
MB548, United States of America
When I began working with Enago, I was only doing copyediting, but later I was also assigned substantive editing projects. They send me the work based on my availability, which has changed over time. Whenever I am not available, I let the Project Management Team know in advance.
The length of the assignments is variable, from short abstracts (200 words) to long manuscripts (up to 10,000 words). Even the amount of time I spend on each manuscript varies. Sometimes I receive very well-written papers that need a light editing; instead, other times, I receive manuscripts poorly written that are difficult to understand and to edit. When the message is not clear, I bring it to the attention of the author through comments, without editing it. The work load is constant, but the amount of words/assignment is not always the same. There are periods when I receive longer manuscripts and periods when I receive shorter ones. The subjects of the assignments are various and often match my expertise; when I receive manuscripts that I am not comfortable with, I reject them. If the deadline is too tight, it is possible to ask for an extension. The communication with the Project Management Team is really good. They respond to the emails immediately, elucidating any concern or doubt I have on the work. There are always editors available day and night during the week and on Saturdays.
Every month I receive a report on some of the documents I edited the previous month. It is a helpful feedback on my editing that serves me to understand the quality expected from Enago and to pick up new tips.
The payment method is efficient. I receive the payment in my US account regularly every month, after an email communicating the payment. I have never had any problems with this process. The rates are not very high, but the workload is constant, which is not always the case for a freelance job.
In conclusion, I am happy with my experience at Enago and hope to consolidate this work relationship in the following years.
In the time that I have worked with Enago, I have found that all the staff with whom I have had dealings with have been friendly, professional, and competent. Because someone on the editing team is available 24 hours a day during the working week, queries are answered swiftly. The feedback that I have received as an Enago editor has helped me to improve my editing skills. I find the monthly report particularly useful, because it helps me to identify areas in which I could improve, and the comments in the report highlight specific matters.
Usually the assignments offered are in my subject area, but sometimes I have edited assignments in other areas. The manuscripts provided are on various topics within my area; this helps me to maintain a wide knowledge within my field. The original English of the assignments is of widely varying quality, from almost native-speaker standard to clearly not fluent. The manuscripts written in very good English are in some ways as much of a challenge as the poorly written ones! This is because it is easy to become absorbed in reading a well-written manuscript, and concentration is required to ensure that mistakes are not skipped over. In general my workload from Enago is fairly consistent, and I rarely have to decline work because of having too many assignments.
The payment procedure is straightforward. I am paid about a month after the invoice is submitted.
Working as a freelancer gives me great flexibility, but also a lack of security. The contract that Enago offered me, in which they agree to give me and I agree to do at least a certain amount of work per month, gives me the best of both worlds—I have a certain guaranteed income, but I can still turn down individual assignments (within reasonable limits).
Overall, my experience with Enago has been positive, and I hope to keep working with the company in future.
MB257, United States of America
I have been working with Enago for almost one year as a freelance editor in the biological sciences. Overall, I would rate the experience as excellent on all levels. As is the case with all freelance positions, there are drawbacks, including uneven workflows and scheduling difficulties, but I have found Enago to be highly professional and efficient in comparison to other companies I have worked with.
From recruitment to project assignment to feedback and payment, Enago’s communication has been consistently excellent. Projects are assigned via email and I have found that the editors are prompt and accommodating in responding to requests for deadline extensions. Overall, the process of project acceptance and submission has been easy and efficient. In addition, Enago has a robust feedback system that has helped me improve my editing and better understand their preferences.
I have been particularly pleased to find that Enago seems to have a strong commitment to quality work, which is supported by a strong in-house quality control team. Finally, the accounts department is efficient in communicating payment information and keeping freelancers up-to-date on the status of payments and invoices. Importantly, payment has always been prompt.
I have also been pleased with the type of work and subject areas allocated to me for editing. My primary area of expertise is Neurosciences and I have received a substantial number of assignments in this specific area. In addition, Enago has assigned me a good number of assignments in other related areas (in which I have some experience and expertise), which has allowed me to expand my editorial scope and increase my earning ability.
One final positive feature about working with Enago is the flexibility they allow. I have been able to work around a transatlantic move, birth of a child, and changes in my professional schedule in the past year with ease and Enago has been very understanding and consistent in assigning me projects when I am available. The ability to work completely from home and on one’s own schedule is invaluable and Enago makes this very possible.
Overall, I rate Enago very highly and would recommend them to any editor looking for freelance work. They are certainly among the best companies I have worked with in a freelance capacity.
MB210, New Zealand
I consider freelancing for Enago as a great opportunity. As a scientist myself, I thoroughly enjoy being part of a system that allows me to assist other scientists and researchers worldwide to get their work published in high-tier international journals. I also appreciate being able to decide my own hours and determine my workload. Enago has been great about providing this flexibility while still making sure that the final output meets their high quality and efficiency standards.
As an editor working for Enago and its clients, it is my job to ensure that every document receives the attention it deserves and contributes meaningfully to science. Therefore, it is very important for me that I receive documents that are related to my expertise. Nevertheless, it is always interesting to see what assignment I will be given next, because I think that each new assignment that Enago sends me, be it an editing or a peer review assignment, presents a new opportunity for me to know more about a different knowledge domain.
Further, as a peer reviewer for a number of scientific journals, I also look forward to working for authors who request Enago to delve more into the scientific presentation and substance of the articles, as opposed to traditional language editing. This also allows me to use my core subject expertise in assisting and guiding our clients for producing their best possible research work.
The coordinators, both editorial and feedback, have always been very cordial, professional, and efficient. In addition to being prompt with their responses to my queries and the flexibility provided when I need it the most, the detailed and organized description of all assignments sent also make my work much easier and less error prone. Further, the payments department is always prompt and extremely efficient with a double cross-check system that fills all the gaps. Communication with these departments has always been effective, informative, and most importantly, timely.
All in all, working for Enago has been a very motivating, an extremely enjoyable, and a professionally enriching experience, one that I expect to maintain for many years to come.
BH87, United States of America
I have worked as a freelance editor for Enago for nearly three years. Their editing standards are high, and they zero in on every detail. Personally, I find it refreshing to work for a company that tells you upfront what they expect and provides feedback and support to help you meet their goals.
I was a good, scrupulous editor before I started working for Enago, but they have made me a better editor. I have learned how to edit in different styles, I pay even closer attention to details than I once did, and I’m more attuned to various issues of grammar and mechanics. Enago is incredibly organized, almost to a fault, but I prefer that to the lackadaisical approach of some other outfits I’ve worked for.
The editorial coordinators with whom I interact regularly are accessible, personable, and unfailingly polite.
Enago pay rates for freelancing are fair. They can’t be judged according to the editing prices for clients displayed on their website, because the company frequently negotiates pricing with clients based on a variety of factors. I’ve found the pay to be comparable to or higher than that of other companies.
Admittedly, there is an ebb and flow to the workload, but this is the case with freelancing in general. Nobody I know is becoming wealthy as a freelance editor. I’ve earned thousands of dollars from Enago and have consistently received my payment on time.
We have all heard of Google, Yahoo, and YouTube. These three American companies have won the Red Herring award in the past. Last year, Enago made it into their ranks when venture capitalists and entrepreneurs awarded the company the Red Herring award as one of the top 100 companies in the Asia-Pacific region. No other academic editing company has made it into the top 100.
The world has been transformed in the last decade or so. Whether some of us are open to accepting it or not, the editorial coordinators and managers at companies like Enago are now potentially our colleagues and employers.
MB149, United Kingdom
Almost two years ago, I was contacted by a representative from Enago enquiring whether I was interested in freelance work. Like most freelance copy-editors and proofreaders, I was certainly interested and replied in the affirmative. It was only earlier that year that I had upgraded to full membership of SfEP, the UK organisation that coordinates the interests, training and career opportunities of freelancers, and already I had received enquiries from three or four potential clients.
Having completed the preliminary paperwork, almost immediately I was sent my first assignment. Although familiar with the subject matter (my field is STM), there were quite a few differences in the work I was now being asked to do. First, the deadline for returning the article was around 36 hours, and I was required to transform a piece of text around 4000 words long, written by a non-native English speaker, into grammatically correct English while obeying the rules of scientific journal writing.
I managed to complete the piece and return it within the deadline, and I was given very helpful feedback by the editing team in India. Over the course of completing the next few assignments, I developed the mode of working required, and found that I was able to cope with the huge variations in style, standard of English and technical complexity of the manuscripts. While the standard of English overall is quite reasonable considering the fact that most of the authors are non-native English speakers, there is the occasional manuscript that is very badly written, for which extra time is usually allowed for completion. Where sense and meaning are not clear, the editor would normally insert a query for the authors to clarify that particular section.
The editing team at Enago is always extremely helpful and informative, and any queries are invariably dealt with very promptly. One very useful aspect for the freelancers is the Monthly Report, which provides feedback on many aspects of the previous month’s work, on an assignment-by-assignment basis. I have picked up many useful pointers with regard to accurate scientific editing from this, and continue to do so.
The invoicing procedure for Enago’s freelancers is simple and efficient. I upload my invoice for the previous month within the first 5 days of the following month, and the money is usually in my UK bank account via wire transfer shortly after. On an hourly basis, rates can vary quite a bit among assignments, but overall I am extremely happy with the current rates paid.
In conclusion, I am happy to be a member of Enago’s editing team, and look forward to many more fruitful years with the company.
MB434, United Kingdom
I can say with all honesty that I have had a very good experience working with Enago, as they provide a near-guaranteed volume and diversity of work, together with an excellent level of support and feedback. This, for me, is where Enago excels: the provision of interesting articles with excellent support and feedback mechanisms, wherein freelancers also have the option to share their views and understanding. They are open to feedback themselves, be it language related or process related. In addition, being employed as a Freelance Editor allows for a great deal of work flexibility; Enago recognises that I have other work commitments, and that by maintaining and growing in those roles, I am better served to meet their needs.
The team at Enago is also able to mitigate the few negatives I have experienced with their prompt support upon notification of said concerns. On balance, I can definitely recommend Enago to prospective freelance editors and clients alike.
BH521, New Zealand
Enago is highly focused on providing a quality service to their customers. It is a pleasure to work for a company with this level of focus. The quality system is robust and thorough, and ensures that the editor gains a clear understanding of where they are making errors or could otherwise improve. They also allow freelancers to put forward their point of view and encourage healthy debate. The work I have received thus far has been well-matched to my current Freelancer profile with Enago. I mainly receive assignments that I have expressed interest and requisite expertise in. Moreover, communications from the head office, when received, were clear and helpful. I really enjoy this work - I find it stimulating and interesting. The variation in assignments feeds my curiosity and thirst for learning while being good opportunities for earning a living.
The outline for Enago’s editing requirements has been very clear and the staff has been very helpful with any assistance I may require. Assignment topics vary, but the material is mostly academic research papers. It is a privilege to be able to assist in ensuring that the meaning in such documents comes across clearly, enabling more people to benefit from such research.
I greatly enjoy the variety of work given to me and am very happy with the professionalism of the involved teams. Their pay system is straightforward and reliable and responses to emails are handled quickly and efficiently—something I’ve found to be problematic in other companies.
The work is really suitable if you wish to work from home, and have the skillset and experience to edit a variety of material written by non-native English speakers. It is both satisfying and rewarding. I would definitely recommend this company for anyone wanting to contribute toward better and effective communication of scientific studies.
MB754, United States of America
I have worked as a freelance copyeditor for Enago since January of 2015 and I found the staff to be extremely professional, courteous, and responsive. I’ve been given a variety of assignments, with the level of intervention required ranging from light to extremely heavy. On occasions I’ve needed an extension, and the staff has been very accommodating in working with me to meet my time needs. I find that they try to tailor the assignments to each editor’s area of strength, once they have an idea of your skill level. They are always available to answer questions and to help with any problems or questions that come up.
I recommend Enago to anyone looking for freelance copyediting work.
The communication process at Enago is very smooth and streamlined. Since there are editing teams working to cover all hours of the day, replies to inquiries and requests for clarification will usually be received quickly, regardless of the time of day.
The assignments provided range over different areas and exhibit varying quality in the original English, but I am able to accommodate the vast majority of the topics offered to me, indicating that the distribution of assignment topics to editors is fairly well organized.
I received editing feedback for one of my earlier assignments, which brought my attention to several Enago formatting standards that I have since automatically accommodated into my subsequent assignments. These standards are provided to editors, but can initially be overwhelming when getting used to the workflow process. Hence, the initial feedback was very useful in bringing attention to particular standards that may not have been initially observed.
The flexibility in assignments at Enago is rather good. Because of the smooth communication process previously mentioned, extensions in deadlines, both short and long, can easily be discussed with the editing team. Should a period of unavailability arise, it is also extremely simple to notify Enago, after which they will promptly note the relevant dates.
MB751 , Canada
Enago representatives have been very prompt and helpful since the very beginning of my professional relationship with the company.
Within a few days of completing the preliminary documentation, I received my first assignment—an abstract of about 250 words. After delivering the edited file, I was elated to see that I had been sent another one; since then, I have received assignments regularly and I have so far got the opportunity to work on numerous assignments till date.
Every initial assignment email contains all the relevant information that an editor would require to prepare the deliverable files in an accurate and timely manner – the Editor Handbook or the templates for any additional files that may be required. The manuscripts are almost by definition at the cutting-edge of science, and learning is constant. My background in general medicine and basic science at a translational level enables me to work on assignments that belong to various fields of medicine and biomedical research. This variety adds to the overall great experience of working with Enago. The Project Management team takes exquisite care to select assignments that match my primary fields of expertise and strives to ensure that the time provided for each assignment is sufficient; not only are they are always prompt in replying to my queries, but they also take the time to contact me personally every time there is a new assignment that requires a faster turnaround than usual or would represent additional workload. Holistically, the entire process of assigning work to freelance editors is very flexible and allows me to accept the amount of work that fits my schedule.
The feedback is continuous and immensely helpful—the personalized monthly feedback report details a wealth of aspects regarding my performance, including assignment-specific comments. Moreover, the Project Management team makes every effort to take the comments of the freelance editors into account by further streamlining the standard procedure for working on and delivering the assignments.
The payment process is efficient, simple, and reliable, and the payments are wired directly to my bank account.
It is a privilege to find myself at this interface between the researchers and the research community and to do my best to facilitate this vital communication as part of Enago’s mission. As a passionate advocate of science and lifelong learning, I am very grateful for this excellent opportunity to learn and grow and I look forward to continuing this tremendously rewarding collaboration.
MB755 , United States of America
Before joining Enago, I had worked as a research biologist at a university for 15 years, and after re-location to another state, I was looking for a home-based, flexible position that would allow me to remain in the scientific arena.
I saw Enago advertising for scientific editors on a job website and thought that this may be a good fit for me. After completing the required tests and paperwork, in the first month, I was sent some small assignments, which allowed me to learn their protocols for editing and submission, and also provided a baseline of my editorial standards to Enago. With time, I began to receive more and more assignments and was then asked if I would like to more formally join the team by signing a one-year contract.
Post signing the contract, I have been receiving a steady stream of assignments under my area of specialty, ranging from small manuscript submissions to larger (book/thesis) documents. They range from very-well written pieces to others that require substantial intervention. The work is engaging, rewarding, and I enjoy keeping up with current scientific developments.
The teams involved are always very helpful if I have any questions, and the feedback protocols are prompt, helpful, and ensure that my work is quality controlled. Leaves can be pre-booked and Enago is understanding and accommodates my needs.
I am very happy with the way that things are progressing with Enago and look forward to continuing this relationship with then for a long time to come.
MB762 , United Kingdom
Before Enago, I had prior experience in editing scientific manuscripts. As I was not satisfied with the consistency of workload then, I started looking for new opportunities and when I learned that Enago is looking for copyeditors, I immediately applied on their website.
Within a few days, I received a test that I had to edit and return within two days. Enago was happy with my editing skills, and after completing the required paperwork, I started receiving assignments. In general, my role involves correcting the grammar and structure of various scientific documents that were authored by non-native English speakers. The authors’ standard of English and manuscript-writing skills vary with assignments. Some authors express themselves very clearly and correctly, which then requires minimal intervention; however, authors requesting substantial editing often are just developing their English and manuscript-writing skills, and these assignments require relatively more intervention. I am happy with the consistency of work given to me by Enago and with the helping nature of the team in accommodating any required deadline extensions. Further, the invoicing process is very straightforward: I need to upload my invoice from the previous month, and I receive the money via PayPal.
Before I started receiving assignments, I had to go through a style guide, which contained most standards and requirements of Enago. I found this form of introduction very useful, and I still go back to it and check certain issues when in doubt. The clear expectation setting between the two involved parties was extremely useful. Besides that, I receive monthly reports, which provide feedback about my performance alongside very useful advice. The Enago team is extremely helpful in guiding freelancers with their queries and usually reply within minutes. In addition, Enago treats me with respect and maintains a friendly, but professional, relationship.
In general, I enjoy working in the editing team of Enago, and if you are looking for new opportunities as a freelance copyeditor, I encourage you to contact them immediately.
MB700 , United States of America
Looking for the perfect match for your analytical, technical, and writing skills? In my experience, Enago has been an excellent partner in allowing me to pursue my professional interests in scientific editing. I have found them to be consistently outstanding in their professionalism, communication, and flexibility of assignments.
Although my specialty is microbiology, I have received interesting and diverse assignments from both primary and secondary areas of interest. The ability to choose assignments based on my current workload, level of comfort with the topic, and services required gives me the adaptability I need. I have edited short assignments such as abstracts and posters as well as 5000 word reviews and manuscripts.
The payment procedure is simple and efficient, reflecting Enago’s overall style. It allows for client input, which also reflects Enago’s commitment to feedback and customer service. The proprietary editing manuals and individualized monthly feedback messages have been invaluable. I would not hesitate to partner with ENAGO again for a productive, collaborative work experience.
MB719, United States of America
Overall, I have been very pleased with my relationship with Enago. When I first signed up, I was given smaller copyediting assignments to “get my feet wet” so to speak. During this time, I was also given feedback on my work, which greatly helped me in knowing I was moving in the right direction. I was gradually given larger assignments in copyediting and was eventually inducted into substantive editing. Their approach to each new assignment is very professional and helpful, and I was given supportive documentation as well as feedback when I began working on the substantive edits, similar to when I started.
Throughout this duration, I have been very happy with the communication and support. Every interaction I have had with Enago has been professional and helpful. Assignments are sent via email with all the required information: due dates, the specific topic, word count, and proposed fee. You are given the opportunity to review the assignment before deciding to accept to ensure your comfort with the subject area. Any questions you may have are answered promptly. The level of intervention required varies, but I feel like they send you a good balance of heavy vs. light edits, that is, a good mix of copy vs. substantive edit. It is true that some assignments do take longer than others, but that is usually offset by another assignment that goes quicker than anticipated.
Handling the invoicing and pay is quite easy. A monthly invoice is all that is required. They will check it for you to make sure it is correct, and the following month your pay is sent out. I have even missed an assignment in my invoice and they corrected it for me resulting, in a larger pay, which speaks volumes about their professionalism and integrity.
As an academic researcher myself, the flexibility has been crucial. When I have been busy with my own impending grant and paper due dates, all that was required from me was a simple email to Enago stating my unavailability and it was taken care of. When I finished my grant, I emailed them back stating I was available and the assignments started coming in again.
In summary, I have been impressed with the professionalism of Enago. As a freelancer, I feel respected and an important member of the Enago team. The work is consistent, the pay is fair, and they respect your flexibility.
MB705 , Philippines
I am a medical practitioner who has had experience in manuscript preparation with and for Japanese doctors. When I completed my work in Japan and returned to my home country, I thought of giving editing a try since I had prior experience. Fortunately, Enago accepted my application.
From the time the team corresponded with me, I was already impressed with the staff, particularly because of their organized system, professionalism, and congeniality. This encouraged me to pursue my application because I had an impression that it was a good company.
After working with Enago, I can honestly say that my first impression was correct and has even surpassed that. Although manuscript editing is not my primary work, the editor feedback system helps me a lot in improving and learning a new craft. The in-house editors and coordinators have been very professional and efficient in their communication. They have been considerate, flexible, and consistent in their interaction. Instructions on assignments are detailed and informative, and the topics have been interesting most of the time. Payment procedure is likewise–organized and timely.
Overall, I am lucky that I am a part of Enago. The experience has been enriching and dynamic and I look forward to more years of working with the team.
PSE664, United States of America
I have had a positive experience of working with Enago, overall. The things I most appreciate about the company are its communication level, flexibility, and feedback. With respect to communication, the project management team is very good about responding to questions relating to current assignments, and I can expect to receive a prompt answer to my queries. Furthermore, Enago has an advanced and yet easy to use system for receiving and submitting assignments. In terms of flexibility, the system allows editors to accept or reject assignments; so if I cannot fit a project in my schedule, there is no obligation to do so. This is useful as some assignments have extremely short turnaround times. Enago provides monthly reports with feedback on previously completed assignments. The feedback is extremely helpful as I am always striving to improve my editing skills and efficiency.
I have found Enago to be a highly professional and customer-oriented company who care deeply about the quality of work provided, and the positivity of relationships between editors, the editorial team, and clients.
I receive daily communication from Enago to let me know of upcoming assignments. Generally I receive ample warning for assignments due, though occasionally urgent requests come in, and I try to do these whenever my schedule allows. Enago are friendly and prompt in their communication.
The assignments I am given are always on topics relevant to the fields I work in. I specialize in psychology and philosophy and have been lucky enough to edit assignments across diverse areas within these fields, ranging from ethics to phenomenology, and from personality psychology to cognitive neuroscience. I enjoy the breadth of assignments I receive and appreciate that they relate to areas of interest for my own research.
Excellent feedback mechanisms are in place to make sure that new editors learn as much as they need to know about Enago’s editing style. Every month editors receive a report detailing feedback on assignments completed during that month, and occasionally receive in-depth feedback on particular assignments (via an in-house editor completing a spot check on that assignment). I have found both sources of feedback invaluable; each time I learn about new aspects of the editing process to focus on and this improves my overall skill set as an editor.
Payments are always prompt and the monthly invoice amount is always double-checked by Enago staff. Editors keep their own invoices, but these are checked over by Enago when submitted each month, and errors are pointed out immediately.
I have found work to be very consistent since I started. I started my relationship with Enago by completing a few short assignments every week, and then begun taking on longer jobs. More recently, I moved on to completing substantive editing assignments in addition to copyediting ones. I receive about as much work as I am able to fit comfortably into my weekly schedule, which is fantastic. In addition, I have the flexibility of refusing assignments if I need to. For example, if I am working hard on a presentation, I can let the Enago editorial team know that I will be unavailable to take on assignments for a few days. In return, I try to return that same flexibility by being available to complete urgent assignments whenever possible.
All in all I have greatly enjoyed the journey of improving my editing skills through working with Enago and look forward to an ongoing professional relationship. The variety of assignments and flexibility of work is a great bonus of working for Enago, as is corresponding with the friendly editorial team who deliver and receive assignments. It is also very exciting to be involved in helping non-native English speakers publish first-rate research in internationally respected journals.
PSE623, United States of America
Enago understands the importance of communication and always responds swiftly to any email I send; if my query regards an active assignment, I can expect a response within 30 minutes, often less. While most of the assignments I receive are in keeping with the specialization I have, a few have been slightly outside of my expertise. I actually enjoy getting them, however, because they always prove interesting and I've shown myself that I'm capable of editing them. I really like the new prompt feedback mechanism in place; every month, I'm sent a list of the assignments I've completed along with Enago's in-house editors' feedback on the work I did. This has proven a very effective way for me to learn what types of edits they like to see and what types they don't. I was nervous about the payment procedure at first, but the monthly wire transfer goes through every month without a hitch, and my payment usually arrives earlier than expected. The consistency and flexibility of work are the best things about working with Enago: I am sent multiple assignments almost every day, which keeps me busy and brings in the cash flow I desire, and Enago is flexible in working with me to extend deadlines as necessary so I am able to accept more assignments from them. All in all, Enago is a great company to work with.
I contacted Enago after spotting a job advert regarding a position as a freelance editor on Naturejobs.
Having passed the initial tests and completed the preliminary paperwork, almost immediately I was sent my first assignment. Initially, all I did was copyediting, and texts could be anything from 100 to 5,000 words or so, ranging from small abstracts to major, original articles. My own field is microbiology and infectious diseases, but I quickly learned that my skills could be put into good use in other scientific fields, and so I regularly copyedit papers on gastroenterology and hepatology, oncology, cardiology, ophthalmology, intensive critical care, etc. A couple of months later, Enago invited me to do substantive edits as well, which involves rearranging text material, editing for coherence and clarity, and formatting papers. Sometimes, I also produce cover letters meant to accompany article submissions. On the odd occasion, I also edit powerpoint presentations, conference talks, and letters of rebuttal, and a couple of times I have assisted authors in identifying relevant journals for publishing.
The Project Management team at Enago is always very helpful and informative, and they respond promptly to any sort of query either by phone or email. A monthly report provides me with feedback on many aspects of the previous month’s work, on an assignment-by-assignment basis. Of course, such reports are extremely valuable for my ability to review my work and to know about where I need to improve.
The invoicing procedure for Enago’s freelancers is simple and efficient. I upload my invoice for the previous month within the first five days of the following month, and the money is usually in my bank account via wire transfer shortly after. On an hourly basis, rates can vary quite a bit among assignments, but overall I am extremely happy with the current rates paid.
I really enjoy the work. Not only do I like the very process of editing, but I also enjoy the way Enago enables to keep up a perfect pace; I rarely feel overloaded with work, and on the other hand the Project Management see to it that I always have a bit of work on my plate. Even though I have a full-time job as a senior scientist, I enjoy doing a bit of editing in the evenings and sometimes during weekends. Editing makes me lose track of time and space. Working with Enago has certainly nurtured and expanded my interest in refining and improving scientific texts.
MB190, United States of America
After a long career in the pharmaceutical industry, I found myself searching for work a number of years ago. In addition to my scientific work, a part of my previous work experience had been evaluating data and preparing various reports, summaries, presentations, and portions of regulatory documents, so I had a significant amount of experience in reviewing and editing scientific and technical documents generated by others and in writing and assembling original content. I had always enjoyed those aspects of the work as much as I enjoyed performing lab work. In addition, I had always enjoyed reading and writing during my school years. This combined experience provided a set of skills that helped me to understand the general scientific methods used in research and development, comprehend the specifics in areas in which I had worked or had interactions with, and to transform scientific and technical content into well-written documents aimed at a specific audience. Through contacts, I was put in touch with Enago, which seemed to offer work that might match up well with some of my skills.
My first contact with Enago Occurred when the company provided me with the opportunity to edit some test documents and gave good feedback on the quality of the editing. Not having worked professionally as an editor before, I probably went through a longer initial period of assessment than one for an experienced editor, during which I received periodic feedback on the various manuscripts that I edited. All of this was helpful, and I would say that the interactions, even though always online, conveyed a sense of friendliness and encouragement, with the goal of getting a new editor to a point where the edited manuscripts met the company’s quality standards. This period gave me the opportunity to learn the work flow and adjust to the close deadlines that are part of the industry.
I fairly quickly began to receive more work in subject areas that I thought were appropriate for my background, and I can say that I have enjoyed the work routine and daily interactions with Enago staff. The primary interactions are with the Project Management Team (PM) members, who assign work and respond to any questions or issues that might arise. The PM members are friendly and helpful and generally respond quickly. Occasionally, quality issues arise either as a result of internal review of finished work or from clients. These situations are rare, but when they occur, I review the questions or issues raised and provide good responses with an eye toward critically evaluating my work to see if I should have done something different. I have found these types of interactions to be useful because it allows me to see how others might have revised something or to see things that I might have missed. I think the internal editors also learn from these interactions, so overall, a good two-way interaction is maintained when needed. Another regular type of interaction is through the monthly quality feedback reports that each editor receives. These reports give you a good sense of how you are performing in various subject and editing areas, with personal feedback provided by individual review editors on many of the jobs edited the previous month. Client feedback, when provided, is also recorded. The payment procedure has always worked smoothly. I upload my monthly invoice at the beginning of the next month and receive payment generally within the first 10 days of the next month. The payment and tax procedures have been streamlined and work well.
Fortunately, I have been able to work full time and am able to adjust my schedule to one that I am comfortable with. Assignments may be accepted or rejected depending on your own comfort level with the job or on your work schedule. I am generally able to take on as much work as I want, but there is some ebb and flow throughout the year. I now work under a full-time contract. This is a new system, but it has worked well so far. I like knowing that I can stay busy, work my own schedule, and expect to earn a known average monthly income. Overall, my experience with Enago has been very pleasant. The company has high standards, and I enjoy helping to turn average to poorly written manuscripts into well-written manuscripts suitable for publication in some of the best journals in the world. The variety of subjects within the subject areas that I cover provides constant interest. The personal interactions with Enago staff in various areas have always been extremely warm, professional, and encouraging. I enjoy being part of a company that has a well-established reputation for quality within the industry.
MB338, United States of America
My work with Enago mostly involves editing in biology-related fields. I receive, and turn over, assignments with sufficient regularity to occupy about 3/8 of my working time, which is just right for me. Assignments are usually given enough time for completion so that this point is of little concern to me.
I've been satisfied with Enago’s quality-control and feedback-reception practices. My only other experience with a large scientific editing house was with an American one, and I was much less impressed with the competence of their in-house editors and with their reception of feedback, which was never invited and as a rule ignored.
Payment has always been prompt, and with the opening of Enago’s U.S. office, no longer is discounted by wire-transfer fees, which I appreciate. Communication is by e-mail, sometimes by telephone in case of an urgent assignment request.
From what I can see, the company has a good business model and is executing it well. It’s a pleasure to be part of it. Last year, Enago introduced an annually renewable contract providing for a set minimum average monthly income to the freelancer and formalizing the freelance editor's obligations to the company with respect to confidentiality, noncompetition, quality compliance, etc.
MB579, United States of America
As one of Enago's freelance editors, I can tell you that the company backs you up in every conceivable way. Workflow is reliable, with assignments submitted in full accord with the editor's areas of expertise. Enago's staff, unfailingly courteous, professional, and fully engaged, are eminently accommodating. Emails are answered swiftly and smartly, and assistance is available 24/7. Deadlines can often be extended upon request.
Enago's technology is also topnotch, with assignments being readily downloadable. Their tutorials and style guides are obtainable online. Invoice forms are provided to facilitate payment and money is directly deposited in the editor's own bank account, securely and dependably.
If you are contemplating a career in freelance editing with a globally-positioned company whose business continues to burgeon, Enago would be a very wise choice!
I’ve been a freelance editor for much of my working life – well over 25 years. Those of you who rely on freelance editing for the majority of your income will know that a reliable “bread and butter” client is gold. I’ve worked with Enago and am happy to recommend them as a client.
Overall, Enago’s communication mechanisms are effective. Turn-around-time in response to email queries is often virtually instantaneous. The automated backend systems – i.e., assignment acceptance/rejection confirmations, web-based upload form are sufficient if a bit quirky occasionally. Enago provides style guides, formatting guidelines, rating rubrics, and a monthly performance report, which is often helpful, particularly when it includes comments from authors.
You are free to accept or reject any assignment, and assignments are usually well-matched to your specified areas of expertise. Many of the papers that I receive come from world class research institutions and are very interesting. Recently, Enago has offered some freelancers the opportunity to work under contract whereby they guarantee a minimum monthly quota of work that you are obligated to complete. The minimum threshold is relatively low and offers surety of income. Contract terms are reasonable and flexible.
The quality of writing varies widely in a given month. Overtime the work and pay balances out to a reasonable amount, particularly considering that you do not have to solicit or manage clients. The work is dependable and payment is reliable. Enago provides a very straightforward invoice template. I have been particularly impressed by the people in the accounts department.
In fact, in my experience, all of the people you deal with at Enago are first rate professional, unfailingly polite, and considerate.
MB233, United Kingdom
I started working for Enago about a year and a half ago. Over that time, we have built up a good working relationship which is very much a two-way process.
Enago is a very organized and efficient company. They are scrupulous in their adherence to deadlines, but nevertheless can be flexible when required, as long as they are kept informed. Any queries I have or clarifications I require are always dealt with promptly. Their online systems for transferring files are very effective which makes for quick sending and receiving of files (barring any more general internet glitches). They keep careful records and accounts and always pay their editors on time.
Their attention to detail is legendary; their in-house editors double-check every document to ensure that no stray comma passes them by! They provide monthly performance reports which include an assessment of the editor’s work by the in-house team, as well as occasionally sending more detailed assessments of an individual assignment. This certainly helps to ensure that their editors do not become careless! It is also useful to know exactly what aspects need more care and attention.
So far I have worked on a range of documents and projects covering different subject areas but always taking account of my previous experience, which has made my workload interesting and varied. I feel that a good relationship has been established between myself and the editorial coordinators, and it feels very much like a team effort in delivering work that will meet (or even exceed) the client’s expectations. The time allowed for an assignment is variable but is generally a few days, making deadlines manageable. If work is required for an urgent deadline, the editorial coordinators always check first that the request can be accommodated, and in general, they try to allow as much time as possible for work to be completed.
I believe we have developed a mutually beneficial relationship and I hope this will continue in future!
My overall experience working for Enago has been positive. It had been a number of years since I had edited in the medical field, but their training process helped me get back into it gradually. They added different elements to each assignment so I could get to know their expectations. Throughout this process, communication was frequent and helpful. I work in several subject areas now, most of them medical, and I learn something new every day.
I find freelance work for Enago to accord well with my other job: running a household and looking after my four children. I have freedom to meet family needs while still working toward editing deadlines and making a decent second income. The editorial staff at Enago understands when a family matter comes up, but they take deadlines seriously because they want to provide the best possible service to their clients. I have been a freelance editor for many years working directly for clients myself, so I understand this motivation.
My pay has always come in a timely manner. Communication with the payroll people is excellent. Their cross-checking system precludes errors. They are always ready to answer inquiries or provide information as needed.
Working electronically as a freelancer saves so much time and eliminates many of the difficulties of office life. Who would have thought even 10 years ago that so much could be done via email? But at the same time, the people at Enago do call from time to time on the telephone, to discuss work issues and special circumstances surrounding an assignment. I appreciate the opportunity to talk to them; it makes the whole experience of working for Enago seem more real, like putting a voice to the names at the bottom of my email messages.
I enjoy working for an international company, taking assignments written by people from all over the world, on a diverse range of topics. I can almost feel myself becoming more valuable as an editor as I research unfamiliar terms and push myself to meet deadlines. Enago’s feedback process has also helped me in this area as well. As a freelancer working for individual clients, I never took the time to do a comprehensive summary of all the subject areas I’d worked in over a given time period, or evaluated my performance at various aspects of the job. I am grateful to have this information on a monthly basis now, along with a reasonably steady workload and income.
PSE414, New Zealand
I really enjoy the diversity of tasks I get and the topics are mostly very interesting. The payment procedures are really good and flexible. I have a good rapport with the coordinators. They are very flexible about extending deadlines and I really appreciate this. I am also very happy with the quantity and variety of the work I receive. I have worked on subjects as diverse as nanotechnology, robotics and statistical methods, and have learned much from these topics.
Besides having high expectations of its editors, Enago has a very efficient two-way feedback system that enables editors to improve their editing skills while feeling a sense of team belonging. During the time I have worked for Enago, I have really appreciated their feedback and transparency. In fact, when I landed this job I felt like it was my dream job, working from home, doing what I have always loved doing (writing), even though the papers are not my own.
PSE492, United States
Working for Enago as a freelance editor has been an interesting journey! Every single person who contacts me is polite, professional, and good humored. They respond to emails and Google Talk communications in real time (at crazy times, if you do the math and figure out your time zone vs. theirs in Mumbai.)
Enago has a very careful and impressive system for ensuring that no client assignments get lost or delayed with respect to deadlines.
The danger for such far flung team members like myself is to feel detached and unsupervised, with little understanding of how to improve. Thus, I appreciate very much that Enago asks for feedback on our experience as freelance editors. The Enago Recruitment Coordinator has been very quick in her appreciation of my queries and feedback regarding my experience, suggestions, and desire to improve the quality of my editing. In response to my requests, in recent weeks, I have received very helpful, and sometimes painful, reminders that my work can be greatly improved. The Quality Assurance team does not miss any of our mistakes.
I have also been impressed with the consistency in the number of assignments that Enago sends me each week. Although I can’t always anticipate the schedule of their arrival in my inbox, even with the variations, there is an overall consistency in the weekly volume of work.
Enago is extremely flexible in the amount of work they send to you, depending on your communication about what you are capable of doing each week. They also hold back on assignments when you give them advanced notice of your unavailability at certain times. So overall, you have the best of working worlds whereby you work from home as you like, turning the flow off and on as your schedule demands.
I enjoy the variety of documents I receive for editing and appreciate the clear instructions, which accompany each assignment. The assignments match my skill set and their diversity ensures that the job remains interesting and enjoyable. I also appreciate the swift response to any queries regarding the assignments from the editorial coordinators. Further, communication with all departments has always been professional, concise, and prompt. Although consistency of work fluctuates, I appreciate being placed in a primary editor pool for particular clients.
The monthly performance reports are much appreciated as they assist me to continuously improve my performance as an Editor. They also serve as a wonderful motivator, as positive feedback is always encouraging.
To date, payment from Enago has always been prompt. The procedures for submitting invoices are simple and the assistance offered by the Accounts & Finance team has always been helpful.
A few days after I completed the required paperwork to begin my association with Enago, I was given the opportunity to familiarize myself with the editor handbook; this was extremely useful since it gave me an idea about the expectations of Enago from me as an editor. A few days later, I received my first assignment from a subject area that I was familiar with. While I had prior experience in writing and editing academic manuscripts, doing so in line with the client expectations required considerable effort. In this regard, I must mention that the first feedback I received from Enago was immensely useful in conveying the expectations of clients from an edited manuscript.
I found Enago to be extremely professional in every respect, from assignment allocation to feedback and payment, and queries are always dealt with promptly. The assignments are not always allotted from the chosen subject areas; however, in most cases, they are a close match. The editorial team generally tries to accommodate requests for deadline extensions, if feasible. The assignments are by-and-large reasonably written although there are exceptions. The monthly feedback received from Enago is very useful in conveying how closely the work from the previous month matches expectations, and provides pointers on how to further improve your edit quality. Eventually, I entered into a full-time contract with Enago, and while enjoying the same flexibility of schedule or leave, I like the consistent work load that I now get.
The invoice procedure followed by Enago is simple and efficient. Enago is very punctual with payments, and I have not faced any discrepancy of any kind with the same.
Overall, my experience with Enago has been very positive, and I look forward to many more years of association with the company.
* Please note that because of privacy concerns, we have used aliases instead of real editor names.