On October 29, 2012, Crimson’s commitment to excellence in quality gained another international recognition with the World Quality Commitment (WQC) Award in the Gold Category at the 26th International World Quality Commitment Star Award. This award puts Crimson Interactive and its brands—Enago, Ulatus, and Voxtab—in a league of companies that deliver world class services with uncompromised quality.
Crimson has a long-standing reputation for its quality-oriented approach and setting standards for the industry. The World Quality Commitment Award has re-strengthened our belief in the philosophy of treating quality above everything else and striving toward excellence.
The award is also a global recognition of our unceasing efforts toward innovating, creating a work environment that fosters new ideas, and making investments to execute and transform them into processes that deliver. All this, with a constant focus on impeccable quality, drives our operations. The twin editor model, the Editing Quality Management System (EQMS), and the Error-free Words (EFW) scores are just some of pioneering innovations that set Crimson apart. No wonder Crimson is the first English editing service company to be ISO 9001: 2008 certified.
All the brands of Crimson—Enago, Ulatus, and Voxtab—constantly strive for excellence in client servicing. We believe in providing individual attention to each client and understanding that the clients’ “feelings” are always more important than “the facts of a case.” Our customer redressal system and prompt actions on customer requests have helped us achieve 99.55% customer satisfaction. With the World Quality Commitment Award to our credit, we now strive to make that 100%.
Founded in 1984, the World Quality Commitment Awards are presented by Business Initiative Directions (B.I.D.), an organization that recognizes companies worldwide for their implementation and promotion of quality culture. This year, companies from 74 countries gathered to receive the awards in Paris. Voting for the awards is conducted during the B.I.D. World Congress over a period of 10 months, with meetings in Paris, London, Geneva, Frankfurt, Madrid, and New York. Companies are selected on the basis of the QC100 model of Total Quality Management (TQM). This model keeps quality at the center of all company activities, from customer satisfaction to leadership, technology, and business results.
The voting process is a lengthy one, comprising personal encounters with business leaders through mails and online polls. B.I.D. also gathers information through consultation with media, consultancy companies, advertising agencies, trade fairs and exhibits, chambers of commerce, and embassies. All this is analyzed by the World Quality Commitment Award Selection Committee, which makes the final decision to select the awardees.
With its impeccable customer satisfaction record and persistence toward quality-centric innovations at Enago, Ulatus, and Voxtab, Crimson has proved to be the obvious choice in this rigorous selection procedure. Crimson has achieved this recognition only with the support of its clients. The trust of our clients inspires us to further improve our services. We thank you for your inputs and would appreciate your guidance in the future.
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Crimson Interactive added another feather to its cap when it received the prestigious Red Herring Top 100 Global Award for 2010. This prestigious award recognizes the 100 "Most Promising" companies in the world, driving the future of technology. Crimson Interactive (Brand: Enago) won this award in Los Angeles on January 26, 2011.
Earlier, it won the award for the Asia-Pacific region, which confirmed its eligibility to compete at the global level. Crimson (Brand: Enago) is the only academic editing company in the world to have won this award ever–both at the Asia-Pacific and Global level. This coveted distinction was awarded following rigorous evaluation by a panel that comprised, among others, venture capitalists and serial entrepreneurs.
Crimson has been instrumental in introducing several novel processes and systems to the editing industry. The Editing Quality Management System (EQMS) instituted by Crimson is one of the best, and the Twin Editor model is a practice that is now followed by several other editing companies worldwide. This recognition puts Crimson (and Enago) in the exalted company of Google, Yahoo, and YouTube, which have been accorded similar recognition in the past.
Crimson (Enago) was awarded the Red Herring Top 100 companies in the Asia-Pacific region for 2010 on 16th November 2010 in Shanghai, China. Crimson (Enago) was the only academic editing company that made it to the top 100. Hundreds of founders and CEOs of technology innovation companies were invited. Crimson was represented by its CEO Sharad Mittal, who presented the winning strategy.
The culture of innovation at Crimson has been rewarded through this recognition. Crimson is recognized as the industry mover in academic editing. This coveted distinction was awarded following a rigorous evaluation by a panel that comprised, among others, venture capitalists and serial entrepreneurs. Crimson outperformed competition in the academic editing industry by virtue of being the first to initiate several novel systems and processes. This recognition puts Crimson (and Enago) in the exalted company of Google, Yahoo and YouTube, which have been accorded similar recognition in the past.
Read more on our blog.
We have initiated a blog based on our expertise in English Editing and accumulated experience helping researchers publish their work in peer-reviewed journals. We intend to use the blog as a medium to directly communicate with the research community. Researchers are welcome to provide feedback, and also share their knowledge and experience. We are open to suggestions about topics for future posts.
To access Enago Blog: http://www.enago.com/blog
After acquiring a strong foothold in the Japanese market, Enago has now expanded to new geographies. In line with our strategic goals outlined for 2009, Enago now offers its editing services to clients in China and Taiwan. With this achievement, Enago is well on its way to becoming a key player in the East Asian market.
In line with our efforts to help ESL authors publish their research in English journals, we released our first book in Japanese 英語のバカヤロー! ~「英語の壁」に挑んだ12人の日本人~. The title if literally translated reads "English idiot! I hate you—12 Japanese authors who tackled the English language barrier". Written by Yuko Furuya, the Head of Crimson Japan, the book presents the experiences of 12 Japanese authors, including Nobel Prize nominees Shuji Nakamura, Takeshi Yoro, Chizuko Ueno, and Heizo Takenaka, who overcame the English language barrier to publish their work in international journals. The book presents interesting accounts of authors who fought the non-native bias and became fluent English speakers. Humorous, insightful, and inspiring, the book is an initiative by Crimson to reach out to the academic community in Japan.
Our CEO, Sharad Mittal, was awarded the Indian Achievers Award for Corporate Leadership by the All India Achievers Foundation. The award was conferred in recognition of Sharad’s excellent leadership skills that transformed Crimson Interactive from a 3-member team to 60-member organization within a span of 3 years. At the awards ceremony, Sharad was also lauded for being one of the youngest CEOs to receive the award. His sharp sense of business and client knowledge enabled Enago to be among the top three editing companies in Japan.
Crimson opened its first international office in Tokyo, Japan, on March 1, 2009. Our Tokyo office has 4 employees and already caters to over 250 corporate clients. In addition to editing services & english proofreading, Crimson Interactive K.K. also offers interpretation and web designing services.
Japan site: http://www.crimsonjapan.co.jp/
Crimson entered into a partnership with Maruzen, Japan’s largest academic publisher, and Dai Nippon Printing (DNP), the world’s second largest printer and publisher. Crimson is proud to be associated with such esteemed organizations. Our partnerships are testimony of our unstinted efforts at improving the quality of academic publishing in Japan. Together with our partners, Crimson hopes to revolutionize the STM editing and publishing industry.
Established in 1869, Maruzen is the oldest publishing house in Japan, with the largest chain of retail stores. Maruzen is a leading publisher of academic content in Japan with access to all universities. They also work closely with the Government of Japan on many research projects.
Dai Nippon Printing (DNP) was established in 1876 and is the second largest printer and publisher in the world, with annual sales worth more than 1600 billion yen. It has more than 37,000 employees spread across many offices around the globe.
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